Ryumarket Help Center
How can we help you?
Browse our guides on buying, selling, payments, and more — or open a ticket for direct support.
Help Topics
Everything you need to know
For buyers
Buying Guide
How wallet checkout, order statuses, delivery, disputes, and reviews work.
Read guide
For sellers
Selling Guide
How to list products, what sellers are expected to do, and when payouts unlock.
Read guide
Wallet
Payments & Wallet
Top-ups, withdrawals, supported chains, seller reserve rules, and payout wallets.
Read guide
Money flow
Fees & Payouts
Platform fee structure, seller earnings, affiliate share, and cancellation penalties.
Read guide
Growth
Affiliate Program
How referral links work, when commissions are created, and what counts as abuse.
Read guide
Need direct help?
For payment issues, order disputes, or account problems — our support team reviews all tickets and responds within 24 hours.
Open a Ticket